Repair Process Overview

Fewer Touches. Shorter Transit Times. Significantly Reduced Costs.

Clover Wireless works with each customer to develop a customized mobile device lifecycle management solution. Our comprehensive reverse logistics services include repair-to-stock, repair-to-order, remanufacturing, reclamation, and end-of-life disposition. We are the only provider in the industry that has the scale, flexibility and experience to deliver maximum savings, greater efficiency and best-in-class quality.

Sample Repair Process

Triage, Inspection & Warranty Adjudication

Clover Wireless has the systems and procedures in place to quickly process and report all activity including receipt of information, data sanitization verification, environmental disposition and asset values.

Repair – Disassembly

Complex devices require complex tools and solutions. We use proprietary tools and fixtures to eliminate damage caused to devices as a result of less sophisticated disassembly. Pneumatic fixtures, dynamic hand tools, and material handling practices ensure good parts during disassembly.

Repair - Assembly

Clover Wireless uses innovative assembly methods and stringent testing standards to ensure quality, consistency and reliability. Custom software and processes significantly reduce labor costs.

Picture Packs

A picture pack validates a full repair cycle is complete. One is created for each device to validate (CPI) removal of pictures, contacts and add-on applications, in addition to showing screenshots of functional screens, LCD condition, and cosmetic condition. The device is prohibited from moving to finished goods until this validation step is completed.

Distribution

Clover Wireless has a network of worldwide distribution facilities, which combined with global transportation services, enable same-day critical order fulfillment, returns management and services parts logistics. Clover Wireless can provide time-specific delivery nearly anywhere in the world for reliable management of service level agreements.

Returning Entities
Receiving
Triage, Inspection & Warranty Adjudication
Inventory
Repair
Pack / Ship
Scrap / Liquidation
Distribution
Centers
Demand
Channels

Contact your Clover Wireless account manager to learn more about our contract repair services, or

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